The NOVUS Vision
To be the customer’s first choice as the windscreen repair expert offering the highest quality auto glass repair and replacement service in the NOVUS Auto Glass franchisees’ area of primary responsibility.
At NOVUS Auto Glass, we attempt to repair as many windscreens as possible, there are however, many instances when a windscreen is just too damaged and has to be replaced. We understand that very few of customers actually want to replace their windscreen unnecessarily, so you can count on NOVUS to get the job done right!
At NOVUS Auto Glass, we are concerned about your safety, and only use urethane adhesives that meet or exceed all government and safety standards. All windscreens used by NOVUS Auto Glass meet and exceed the stringent for crash resistance. All work complies with Australia / New Zealand safety standard as 2366.1.1999.
We guarantee your new windscreen installation against leaks and wind noise with our Australia-wide lifetime guarantee. Basically, we’ve got your crack, I mean back!
NOVUS Auto Glass are a preferred supplier for many Insurance & Fleet companies inlcuding RAC, CGU, HBF, SG Fleet and many more. It’s as easy as 1 2 3 – just phone your insurer, lodge a claim & we’ll do the rest! Vehicles covered under Fleet companies are even simpler.. Just phone us direct on 9721 1981, have your rego & odomoter reading handy & we’ll book your repair or replacement in.
NOVUS Auto Glass has the largest network of dedicated windscreen repairers throughout Australia, service is only “a stone’s throw away”. Simply call NOVUS Auto Glass on 13 22 34 or connect to your South West branch directly on 9721 1981
The NOVUS Goal and Promise
NOVUS Auto Glass believes it is the company’s responsibility to consistently provide the highest quality of service and products in the market. This means going beyond customer expectations and doing what is right to save the customer money. It also means being accountable to fellow franchisees and the entire NOVUS Auto Glass organisation throughout the world and integrating social and environmental priorities within our service.
The NOVUS Brand Promise
We promise as “The Windscreen Repair Experts™” to offer uncompromising quality and value in NOVUS Auto Glass products and service delivered by people who care.